At ORAVIONEX, we believe in clarity, fairness, and customer satisfaction. This Return Policy outlines your rights and responsibilities when purchasing from oravionex.live.
Products are eligible for return if unused, undamaged, and in original packaging. Proof of purchase is required for all refund requests.
Returns must be initiated within 30 days of delivery. Requests submitted after this period may not qualify for a refund.
Contact our support team with your order number and reason for return. You will receive detailed instructions within 2 business days.
Items must be securely packaged. Customers are responsible for return shipping costs unless the item arrived defective or incorrect.
Certain items may not be eligible for return, including:
ORAVIONEX reserves the right to refuse returns that do not meet the above conditions.
Our team is here to assist you with any questions regarding returns or refunds.